Formlabs Service Plans

Do you want additional security on top of our standard service? Take a look at our service contracts then. Due to these contracts we can offer you an extended service, which perfectly connect with your professional activities. It also ensures you of an additional protection against unforseen costs.

The execution of these service contracts is done by our partner Distrinova Service Center. They are certified to fulfill all after sales support of the brands we offer."

Formlabs
Pro Service Plan 1 Year
€499,00
 
/year (ex. VAT)
or €41,58/month (ex.VAT)

The Pro Service Plan of Formlabs is created for professional users. This contract entails all solutions to guarantee the performance of your activities. It combines the security of a fast support when facing critical problems, a tailor-made online training and prioritized email and phone support. The biggest advantage of this Pro Service Plan is the guaranteed continuity of your professional activities, by sending you a SWAP unit within 2 workdays.

What's included in the Formlabs Pro Service Plan 1 Year?

To assure you of a guaranteed progress of your professional activities, we will send you a refurbished SWAP unit within 2 workdays after reporting the problem to us. In this time, the Distrinova Service Center will first try to give a fast solution by doing a problem analysis.

What is a refurbished 3D printer? Refurbished 3D printers are units that have been used before. All of these 3D printers are checked by experienced specialists for internal and external problems. Both the hardware and software are being updated and upgraded to the newest versions. If necessary, a refurbished 3D printer receives new or updated spare parts. After all of this, a refurbished 3D is hardly distinguishable from a new 3D printer. With the refurbished 3D printers, we assure to provide you with a updated and upgraded 3D printer. That is why a refurbished 3D printer is not a second hand or used 3D printer.

What does the term refurbished mean? Refurbished is a synonym for revised. With this process machines are being controlled and if necessary updated regarding the hardware or software. All old or non-working parts are being replaced by renewed and upgraded parts. A refurbished printer works as new, and is harly distinguishable from a new unit.

Distrinova Service Center can be reached both via telephone and e-mail during office hours. In both cases, our experts will help you further to guarantee the best comfort possible.

If you have a service contract, you receive the advantage of prioritized support. This means that your case is being processed within 2 hours by an expert of Distrinova Service Center, instead of the normal 4 hours.

When closing the Pro Service Plan you receive a free online videotraining of 30 minutes, in which the operation of your Formlabs 3D printer is explained.

When your Formlabs 3D printer has to be returned for a repair, our logistics department will provide all information for the return at our costs. This happens when you have signed up your unit with the Service Center. They will provide you of a SWAP unit combined with a return label.

Interested in a Formlabs Pro Service Plan 1 Year?

You can conclude this plan up untill 30 days after purchase of your Formlabs device.

Contact us
Formlabs
Pro Service Plan 2 Years
€899,00
 
/year (ex. VAT)
or €74,91/month (ex.VAT)

The Pro Service Plan of Formlabs is created for professional users. This contract entails all solutions to guarantee the performance of your activities. It combines the security of a fast support when facing critical problems, a tailor-made online training and prioritized email and phone support. The biggest advantage of this Pro Service Plan is the guaranteed continuity of your professional activities, by sending you a SWAP unit within 2 workdays.

What's included in the Formlabs Pro Service Plan 2 Years?

To assure you of a guaranteed progress of your professional activities, we will send you a refurbished SWAP unit within 2 workdays after reporting the problem to us. In this time, the Distrinova Service Center will first try to give a fast solution by doing a problem analysis.

What is a refurbished 3D printer? Refurbished 3D printers are units that have been used before. All of these 3D printers are checked by experienced specialists for internal and external problems. Both the hardware and software are being updated and upgraded to the newest versions. If necessary, a refurbished 3D printer receives new or updated spare parts. After all of this, a refurbished 3D is hardly distinguishable from a new 3D printer. With the refurbished 3D printers, we assure to provide you with a updated and upgraded 3D printer. That is why a refurbished 3D printer is not a second hand or used 3D printer.

What does the term refurbished mean? Refurbished is a synonym for revised. With this process machines are being controlled and if necessary updated regarding the hardware or software. All old or non-working parts are being replaced by renewed and upgraded parts. A refurbished printer works as new, and is harly distinguishable from a new unit.

Distrinova Service Center can be reached both via telephone and e-mail during office hours. In both cases, our experts will help you further to guarantee the best comfort possible.

If you have a service contract, you receive the advantage of prioritized support. This means that your case is being processed within 2 hours by an expert of Distrinova Service Center, instead of the normal 4 hours.

When closing the Pro Service Plan you receive a free online videotraining of 30 minutes, in which the operation of your Formlabs 3D printer is explained.

If you want to utilize your hot swap option in the second year of this Pro Service Plan, an additional cost of 850 euros will be charged. The advantage of this is that you immediatly receive a refurbished SWAP unit after payment, which gives you the option to continue your professional activities.

When your Formlabs 3D printer has to be returned for a repair, our logistics department will provide all information for the return at our costs. This happens when you have signed up your unit with the Service Center. They will provide you of a SWAP unit combined with a return label.

Interested in a Formlabs Pro Service Plan 2 Years?

You can conclude this plan up untill 30 days after purchase of your Formlabs device.

Contact us
Formlabs
Comfort Service Plan
€1.295,00
 
/year (ex. VAT)
or €112,08/month (ex.VAT)

This Comfort Service Contract is a combination of the "Extended Warranty" and the "Pro Service Plan 2 years" of Formlabs. This combination allows you to profit from the advantages of both plans. You get the online training, fast support via phone and email and a hot swap in combination with an additional year of warranty, bringing it to two years in total.

What's included in the Formlabs Comfort Service Plan?

To assure you of a guaranteed progress of your professional activities, we will send you a refurbished SWAP unit within 2 workdays after reporting the problem to us. In this time, the Distrinova Service Center will first try to give a fast solution by doing a problem analysis.

What is a refurbished 3D printer? Refurbished 3D printers are units that have been used before. All of these 3D printers are checked by experienced specialists for internal and external problems. Both the hardware and software are being updated and upgraded to the newest versions. If necessary, a refurbished 3D printer receives new or updated spare parts. After all of this, a refurbished 3D is hardly distinguishable from a new 3D printer. With the refurbished 3D printers, we assure to provide you with a updated and upgraded 3D printer. That is why a refurbished 3D printer is not a second hand or used 3D printer.

What does the term refurbished mean? Refurbished is a synonym for revised. With this process machines are being controlled and if necessary updated regarding the hardware or software. All old or non-working parts are being replaced by renewed and upgraded parts. A refurbished printer works as new, and is harly distinguishable from a new unit.

By closing the Comfort Service Plan, you are protected against unforseen costs for one additional year. This way you can claim the guaranteed warranty for 2 years.

Distrinova Service Center can be reached both via telephone and e-mail during office hours. In both cases, our experts will help you further to guarantee the best comfort possible.

If you have a service contract, you receive the advantage of prioritized support. This means that your case is being processed within 2 hours by an expert of Distrinova Service Center, instead of the normal 4 hours.

When closing the Comfort Service Plan you receive a free online videotraining of 30 minutes, in which the operation of your Formlabs 3D printer is explained.

When closing this Comfort Service Plan, you combine the advantages of the Pro Service Plan with the Extended Warranty. This way, you are protected against unforseen costs in both years of the contract. This ensures a free SWAP in the second year of the contract as well.

When your Formlabs 3D printer has to be returned for a repair, our logistics department will provide all information for the return at our costs. This happens when you have signed up your unit with the Service Center. They will provide you of a SWAP unit combined with a return label.

What is meant with the warranty can be read in the added warranty conditions.

Interested in a Formlabs Comfort Service Plan?

You can conclude this plan up untill 30 days after purchase of your Formlabs device.

Contact us
Formlabs
Extended Warranty
€499,00
 
/year (ex. VAT)
or €41,58/month (ex.VAT)

When closing your Extended Warranty contract, you prolong the standard warranty with one additional year. That way you are protected one additional year against inconveniences and unforseen costs.

What's Formlabs Extended Warranty?

By closing the extended warranty contract, you are protected against unforseen costs for one additional year. This way you can claim the guaranteed warranty for 2 years.

Distrinova Service Center can be reached both via telephone and e-mail during office hours. In both cases, our experts will help you further to guarantee the best comfort possible.

If you have a service contract, you receive the advantage of prioritized support. This means that your case is being processed within 2 hours by an expert of Distrinova Service Center, instead of the normal 4 hours.

What is meant with the warranty can be read in the added warranty conditions.

Interested in Formlabs Extended Warranty

You can conclude this plan up untill 30 days after purchase of your Formlabs device.

Contact us
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